Shipping & Returns

Shipping costs are Australia Post costs per order. Orders are insured and must be signed for on delivery.

Exact costs will be sent to you prior to despatch. Certain oversized items, i.e playground equipment, toy boxes & furniture, doll houses, castles and trikes may be charged at higher rates.

Return Policy

Purchase of incorrect item – Items being returned must be forwarded within 7 days of being shipped. Items must not have broken packaging or be damaged in any way. An exchange will be given under these conditions.

Purchase of faulty item – All goods are considered to be in working order when they leave the premises. If fault occurs : phone 02 4952 1822 to report the problem within 7 days. Refund or exchange of goods will be dependent upon the date of purchase.